Whys & Wherefores

How can I pay for my purchases?

All credit card payments are processed directly, and securely, through this website. You may also choose to pay for your purchases using your PayPal or ApplePay account.

 

How will you ship my yarn to me?

Shopify offers you a choice of calculated USPS Package Services on all orders. Tracking is included for all packages, both domestic and international.

 

Your yarn is sent to you wrapped in tissue paper, and packaged in a 100% recycled EcoEnclose poly mailer, which is designed to be used at least twice.

 

What if I want to return the yarn?

I want you to be completely and utterly happy with your Beloved Yarn purchase. Therefore you have 60 days from the date of purchase to request a full refund of your yarn. Please contact me via email at daien@belovedyarn.com, or through the website contact form, to let me know the yarn will be returned, and I’ll be on the lookout for it to arrive. Yarn must be in the same condition as delivered, tag attached, still in the skein, and quite obviously not knitted with or wound into a ball. Please include a note inside the package with your name, address, and email to ensure I know the yarn is from you.

Post all returns to:

Beloved Yarn
735 Millbrook Lane
Haverford, PA 19041

 

Where can I buy Beloved Yarn?

You can purchase Beloved Yarn directly from this website at any time.

 

Do you offer yarn support to designers?

Yes, absolutely! I'm delighted to work with both new and established designers, and love the co-creative collaborative process involved. Contact me with the details of your project, what you anticipate needing, and we'll work it out from there.

 

May I use your yarn photos on Ravelry and other sites?

Yes, I'm happy for you to do so, with a clear note that the photo is copyright Beloved Yarn. On Ravelry, this is done when you upload the photo. It will default to your ravatar name, and you overwrite this with Beloved Yarn. 

 

Please let me know what you think!

I'm here to offer the most beautiful and luxurious yarn I can, so you being happy with your purchase is my goal.